Our Services

At Bob’s Carpet Mart, you can expect a great shopping experience from the time you walk into our well thought out showrooms until many years after your flooring has been installed. Bob’s Carpet Mart has been proudly serving the Tampa Bay are since 1969. Your satisfaction is our goal each and every time.

Selection

Our professional staff will be able to answer any questions you may have regarding your new floor as well as assist you in the selection of the hundreds of styles and colors of the different flooring types. Each of our sales staff have been selected to represent Bob’s Carpet Mart based upon the depth of knowledge and the dedication to customer satisfaction. Bob’s Carpet Mart offers continuing education to enhance the knowledge of our people to the ever changing styles, trends and technology of the flooring industry.

Installation Process

Our installation crews are dedicated to provide prompt, courteous and professional services to you. Once the measurements have been taken, your order will be placed with the manufacturer. Once your entire product selection has been received, your installation date will be scheduled. You will receive a “Get Ready Checklist” at the time of purchase. This will let you know about some of the things that should be done to prepare for the day of installation. Once your new flooring has been installed, our crew will leave you with a smile.

Performance

Bob’s Carpet Mart warrants the installation of your new flooring for a full 2 years (1 year on commercial installations). If there is ever a concern with the quality or performance of the flooring itself, we will contact the manufacturer for you. Just call us at 800-228-BOBS (2627) Bob’s is recognized as one of the top flooring retailers in the United States. As such, several manufacturers provide extended warranties on the products purchased from us. Please ask your sales consultant for additional information.

Customer Satisfaction

Our goal is to make your flooring selection and installation as pleasant as possible. If you ever have a less than satisfactory experience, please contact the local store manager or our Customer Relations Department. Use the Contact Us page in this site. We also encourage that you contact us to tell us just how wonderful your experience has been. As we always say, “You gotta love it!”